About us
We’re Newtide
We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
We exist to give our tenants an affordable home, and often, a new beginning. It’s what we’re all about. Our people are trusted to try new things and solve problems – they are passionate about our service, because they’ve created it.
And as part of Flagship, a subsidiary of Bromford Flagship, we don’t just want to make a difference to our tenants and their communities. We want to solve the housing crisis too.
Welcome from Sam Greenacre
I’m Sam, MD at Newtide Homes. I ‘ve had the pleasure of working at Newtide since March 2020, and I’m committed to making sure your home is well looked after and that you always receive outstanding customer service.
I believe that treating you with kindness, respect and empathy is simply the right thing do, and essential to building trust and strong communities.
And I’d love to know how you’re getting on – your voice matters, and my door is always open for feedback – email us at info@newtide-homes.co.uk.
Sam
2023/24 Annual Report
We understand how important it is for you to have an affordable, well maintained home, with a service that is easy to access. Take a look at how we performed last year.
Working for us
Our people help us to solve the housing crisis – that’s why we'll always support, invest, and empower them. There are lots of job opportunities available with us – from HR advisers and IT support, to electricians and housing officers. With so much to choose from, we're sure we can help you find a job that's right for you. Head over to our Flagship Housing website and take the first step towards your new career today.
Our commitment
We want you to have the best experience possible, so we have developed a range of service standards to reflect the level of service you can expect from us.
Policies and documents
Our policies and documents guide us in delivering services to our tenants.
Our Accreditations
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Latest News
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25/03/2025
ASB in your community
Some actions, whether intentional or not, can make others feel unsafe or cause unnecessary disturbances. Let’s all do our part to ensure that our neighbourhoods remain welcoming for everyone.
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17/03/2025
How to reduce mould in your kitchen and bathroom
Any activities that create steam, like cooking on the hob or using the shower, put excess moisture in the air – that’s where problems can begin. However, there are things we can all do to help minimise damp and mould in our homes.
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10/03/2025
Top tips to keep you and your family fire safe
From testing your smoke alarms regularly and keeping escape routes clear, to having an evacuation plan in mind, there are many ways we can stay fire safe at home.
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04/03/2025
First people move into new Suffolk housing development
Residents have started to move into Picture House Green, a new 74-home development in the village of Leiston.
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11/02/2025
How our dedicated damp and mould team can support you
Stopping mould before it starts to form is essential for maintaining a healthy and safe living environment and we take this very seriously. That’s why, we have a dedicated damp and mould team who focus entirely on dealing with damp, mould and condensation.
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20/01/2025
Tree-mendous work by Flagship teams to raise funds for local charities
Farmers, two hospices and a polar bear will benefit from a massive Christmas tree collection and fundraising effort, aided by Flagship Group housing associations Newtide and Victory Homes.
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