We’re Newtide
We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
We exist to give our customers an affordable home and often a new beginning. It’s what we’re all about. Our people are trusted to try new things and solve problems – they are passionate about our service, because they’ve created it.
And as part of Flagship, a subsidiary of Bromford Flagship - we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.
Our service standard commitment
We want you to have the best experience possible, so we have developed a range of service standards to reflect the level of service you can expect from us.
Support and wellbeing
We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Newtide customer.
Find a new home
Whether you’re looking to buy your home, swap with another customer, step onto the property ladder or move into private rent – we can help you.
Helpful resources
Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.
Latest news
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19/01/2026
Four new bungalows planned for Suffolk village after residents shape designs
Plans have been unveiled to build four much-needed bungalows in an east Suffolk village.
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12/01/2026
Six good money habits to take into 2026
Are bad money habits standing between you and your goals? Do you struggle to save money each month or lose track of your spending? We’ve rounded up the six best money habits to help you stay on top of your finances.
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22/12/2025
Avoiding online scams
Christmas is a time for generosity, celebration and lots of online purchases. Unfortunately, scammers know this too - they take advantage of the rush and the distractions that often come along with the festive season. Here’s how to spot and avoid online and digital scams this Christmas and beyond.
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04/12/2025
How Pension Credit can boost your income
If you're over state pension age and on a low income, Pension Credit can be more than a top-up to your weekly income. Many people miss out because they don’t realise what they’re entitled to.
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18/11/2025
Safeguarding Adults Week: Prevention in Practice
Safeguarding Adults Week is an opportunity to raise awareness of safeguarding whilst looking at prevention in practice, and highlight how our teams can support you. This year’s theme is ‘prevention: act before abuse’, encouraging organisations and communities to recognise the signs and intervene before abuse escalates
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05/11/2025
We’ve published our Customer Annual Report for 2024-25
Every year, we compile some of our highlights from the previous 12 months and share it in a report for our customers. This year is our first edition as Bromford Flagship, following the merger in February 2025.
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